Contact Info

1. Introduction

At ARA Overseas Education, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, in accordance with applicable data protection laws.

Company Identity:
ARA Overseas Education
ARA Education Company
No. 88, First Floor, Cathem Street, Colombo 01, Sri Lanka.
Landline: +94 11 245 4023
Mobile: +94 710 196 196

2. Information Collected

● Personal Information:
We may collect personal data such as your name, email address, phone number, and IP address when you interact with our website or services.

● Non-Personal Information:
We also collect non-identifiable data such as browsing history, cookies, and usage data, which helps us understand how users engage with our website.

● Method of Collection:
Information is collected through forms you fill out, cookies that track user behavior, and automatic data collection during your website usage.

3. Use of Information

We collect and use your information for the following purposes:

● To Provide and Maintain Our Services: Ensuring that our services function efficiently and effectively.

● To Process Transactions and Respond to Inquiries: Handling orders, payments, and addressing questions or concerns.

● To Send Notifications and Updates: Providing important service-related announcements, updates, or changes to policies.

● For Marketing Purposes: With your consent, we may send you promotional materials related to our services.

● To Comply with Legal Obligations: Fulfilling regulatory requirements, preventing fraud, and responding to legal processes.

4. Data Sharing and Disclosure

We will only share your personal information under the following circumstances:

● When Necessary to Provide Services: We may share information with service providers who help us operate our services.

● When Required by Law: We may disclose information if legally obligated to do so.

● With Explicit User Consent: We will not share your data with third-party companies unless you have given us explicit consent.

5. Data Security

We take your privacy seriously and implement appropriate security measures to protect your personal information. These measures include data encryption and storing information on secure servers, ensuring that unauthorized access is prevented.

6. Cookies Policy

Cookies are small data files placed on your device to help improve your experience on our website. We use cookies to track site usage, remember preferences, and provide a personalized experience. You can manage or disable cookies through your browser settings; however, this may impact the functionality of certain features on our site.

7. User Rights / Privacy Rights

You have the following rights regarding your personal data:

● Right to Access, Update, or Delete Information: You may request access to the personal information we hold about you, correct any inaccuracies, or request the deletion of your data.

● Right to Withdraw Consent: If you have provided consent for data collection, you have the right to withdraw it at any time.

● Opt-Out of Marketing Communications: You may choose to opt-out of receiving marketing emails or other promotional materials by following the instructions in those communications or contacting us directly.

● To exercise any of these rights, please contact our customer service team using the details provided in the “Contact Information” section below.

8. Data Retention

We retain personal information for a period of four years to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

If we transfer your personal data outside of your country of residence, we will ensure that such data transfers comply with applicable local regulations and data protection standards, implementing appropriate safeguards to protect your information.

10. Third-Party Links

Our website may contain links to third-party websites. Please be aware that these websites have their own privacy policies, and we do not accept any responsibility or liability for their policies or practices. We encourage users to review the privacy policies of these third-party sites before providing any personal information.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your personal data.

12. Contact Information

If you have any questions, concerns, or requests regarding your personal information, please contact us:

ARA Overseas Education
Landline: +94 11 245 4023
Mobile: +94 710 196 196
Email: ranga@araoverseas.com

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